Terms and Conditions - aroutsourceecom.com

Last Updated: 25-06-2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, products, services, and related offerings provided by AROUTSOURCE ECOM PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).

By accessing, browsing, registering, placing orders, or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website immediately.

1. Company Information

Legal Entity: AROUTSOURCE ECOM PRIVATE LIMITED

Industry: Miscellaneous & Specialty Retail Store (MCC 5999)

Email: info@aroutsourceecom.com

Phone: +91 9217914633

Registered Address:

Unit No. 127, S.G. Shopping Mall, DC Chowk, Community Centre, Plot No. 8, Rohini Sector 9, New Delhi, North West Delhi, Delhi, 110085

2. Eligibility

To use our website and services, you must:

Be at least 18 years of age or have permission from a parent or legal guardian.
Have the legal capacity to enter into binding agreements.
Comply with all applicable laws and regulations.

By using our services, you represent and warrant that you meet these requirements.

3. Account Registration

Certain features may require account registration.

You agree to:

Provide accurate and complete information.
Keep your account credentials confidential.
Maintain updated account information.
Accept responsibility for activities conducted under your account.

We reserve the right to suspend or terminate accounts containing false, misleading, or unauthorized information.

4. Products and Orders

We offer various specialty retail products including but not limited to:

Gift items
Decorative products
Toys and novelty items
Stationery
Handicrafts
Lifestyle accessories
Fashion accessories
Mobile accessories
Home décor products
LED lamps
Table lamps
Night lights
Decorative lights
Wall clocks
Photo frames
Artificial plants
Household products
Festival and seasonal products
Hobby and craft supplies
Customized products
Specialty retail merchandise

All product descriptions, images, specifications, and pricing are subject to change without notice.

We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

5. Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

You agree that:

Prices may change without prior notice.
Applicable taxes and shipping charges may be added during checkout.
Payment must be completed before order processing.
Accurate payment information must be provided.

Payments may be processed through secure third-party payment providers.

We are not responsible for:

Banking delays
Payment gateway failures
Currency conversion charges
Third-party transaction errors

6. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

Cancel suspicious or fraudulent orders.
Refuse orders due to stock unavailability.
Reject orders containing inaccurate pricing or product information.
Request additional verification before processing an order.

If an order is cancelled after payment, eligible refunds will be processed according to our Refund Policy.

7. Shipping and Delivery

Delivery timelines are estimates only and may vary depending on:

Delivery location
Courier availability
Weather conditions
Public holidays
Operational delays

We are not liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

8. Returns, Refunds, and Replacements

Returns, refunds, exchanges, and replacement requests are governed by our Refund & Return Policy.

By placing an order, you agree to the terms outlined in that policy.

Refund eligibility may vary depending on:

Product condition
Return request timelines
Product category
Applicable legal requirements

9. Prohibited Activities

You agree not to:

Violate applicable laws or regulations.
Use the website for fraudulent activities.
Submit false information.
Interfere with website functionality.
Attempt unauthorized access to systems or accounts.
Upload malicious software or harmful code.
Infringe intellectual property rights.
Abuse, harass, or harm other users.

Violations may result in account suspension, order cancellation, legal action, or permanent restriction from our services.

10. Intellectual Property Rights

All website content, including:

Logos
Trademarks
Product images
Graphics
Text
Designs
Website layout
Software and technology

are owned by AROUTSOURCE ECOM PRIVATE LIMITED or its licensors and are protected under applicable intellectual property laws.

You may not:

Copy website content.
Reproduce materials.
Modify proprietary content.
Use trademarks without written permission.
Commercially exploit website materials.

All rights not expressly granted are reserved.

11. Product Information Disclaimer

We strive to ensure product information is accurate.

However, we do not guarantee that:

Product descriptions are error-free.
Product images perfectly match actual products.
Colors displayed on devices accurately reflect physical products.
Product availability is always current.

Minor variations may occur.

12. User Reviews and Content

Users may submit reviews, comments, photographs, or other content.

By submitting content, you grant AROUTSOURCE ECOM PRIVATE LIMITED a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for business and promotional purposes.

Users remain solely responsible for the content they submit.

We reserve the right to remove content that violates laws, policies, or third-party rights.

13. Limitation of Liability

To the fullest extent permitted by law, AROUTSOURCE ECOM PRIVATE LIMITED shall not be liable for:

Delivery delays
Product misuse
Business interruption
Data loss
Revenue loss
Loss of profits
Indirect damages
Consequential damages
Third-party service failures

Our maximum liability shall not exceed the amount paid for the specific order giving rise to the claim.

14. Service Availability

We strive to maintain continuous website availability but do not guarantee uninterrupted access.

Services may be temporarily unavailable due to:

Maintenance
System upgrades
Technical issues
Security incidents
Internet disruptions
Third-party service interruptions

We reserve the right to modify, suspend, or discontinue services at any time.

15. Force Majeure

We shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including:

Natural disasters
Floods
Fires
Earthquakes
Government actions
War or civil disturbances
Labor disputes
Telecommunications failures
Cyber-attacks
Internet outages
Epidemics or pandemics

Performance obligations may be suspended during such events.

16. Termination

We reserve the right to suspend or terminate access to our website and services if:

These Terms are violated.
Fraudulent activities are suspected.
Security risks arise.
Legal obligations require termination.
Abuse of services occurs.

Termination may result in cancellation of pending orders and restriction of future access.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon publication on our website.

Continued use of the website after updates constitutes acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms & Conditions, please contact:

AROUTSOURCE ECOM PRIVATE LIMITED

Address:
Unit No. 127, S.G. Shopping Mall, DC Chowk, Community Centre, Plot No. 8, Rohini Sector 9, New Delhi, North West Delhi, Delhi, 110085